Regional Head of Customer Development Contract Logistics EMEA (m/f/d) - #2774633

It's more than a job

At Kuehne+Nagel, you'll help customers solve complex supply chain challenges while driving growth for one of the world's leading logistics companies. Through strategic business development, consultative selling, and long-term partnerships, you'll create value that extends far beyond the next opportunity. This is a role where commercial success and customer success go hand in hand.

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Ready to make an impact across EMEA? Join our Contract Logistics business unit and lead the regional commercial agenda, unlocking strategic growth opportunities and bringing countries, teams, and customers together to drive sustainable growth and retention.

How you create impact

• Define and execute actionable growth plans across the EMEA region by translating into clear priorities the global and vertical Contract Logistics strategies.
• Prioritize and drive strategic growth opportunities across EMEA, supporting their progression throughout the customer engagement lifecycle.
• Provide strong commercial leadership across country business development organizations, fostering alignment and collaboration in a matrix environment to achieve growth and retention objectives.
• Build and strengthen executive-level relationships with existing and prospective customers, expanding networks of key decision-makers and creating long-term strategic partnerships.
• Leverage internal expertise and cross-functional collaboration to address customer needs, unlock growth opportunities, and deliver customer value.
• Coach, mentor, and develop commercial teams across EMEA, ensuring the attraction, development, and retention of top commercial talent.
• Capture, analyze, and communicate market, customer, and competitive intelligence to support strategic decision-making.
• Drive the implementation of corporate initiatives, commercial excellence programs and others.
• Promote Kuehne + Nagel external visibility in collaboration with corporate communication functions and in alignment with global and vertical Contract Logistics positioning strategy
• Lead the commercial agenda in the EMEA Contract Logistics leadership team to drive clear growth and retention objectives
• Work closely with the operational teams to guarantee customer success experience
  
  

What we would like you to bring

• Minimum 10 years of commercial experience within Contract Logistics, with a proven track record of driving growth, customer retention, and strategic customer partnerships.
• Proven track record of building and expanding relationships with large multinational customers and senior decision-makers.
• Strong commercial acumen with the ability to identify, develop, and drive growth opportunities across multiple countries and markets.
• Proven experience working within complex international matrix organizations and influencing stakeholders without direct authority.
• Demonstrated leadership experience, including leading, coaching, and developing teams across multiple countries.
• Strategic thinker with a highly proactive, self-motivated, and results-oriented approach.
• Excellent communication and stakeholder management skills, characterized by transparency, collaboration, and openness to feedback.
• Strong executive presence with the ability to build credibility, drive alignment, and create organizational impact at senior leadership levels
  
  

What's in it for you

• Shape the Future of Contract Logistics: Join the Regional Contract Logistics Management team and directly influence our commercial strategy, growth, and customer retention across EMEA.
• Make an Impact Across EMEA: Drive strategic priorities and collaborate with senior leaders, country organizations, and commercial teams across the region.
• Grow Your Leadership Impact: Take on a highly visible role with the opportunity to shape commercial priorities and develop teams across markets.
• Attractive Benefits: Enjoy a competitive package including a company car and benefits designed to support your professional and personal well-being.
• Develop with Us: Benefit from professional and personal development opportunities within an international organization.
• Additional Location-Specific Benefits: Depending on your location, you can benefit from additional offerings such as employee discounts, pension plans, health insurance, and wellness programs.
  
  

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Vielfalt und Chancengleichheit sind bei Kühne+Nagel fest in unserer Unternehmenskultur verankert. Unser Miteinander wird getragen von Respekt vor der Einzigartigkeit jedes einzelnen – unabhängig von Geschlecht und Geschlechtsidentität, den körperlichen und geistigen Eigenschaften, der Religion und Weltanschauung, der sexuellen Orientierung, der sozialen oder ethnischen Herkunft, Nationalität und Alter. Wir glauben an die Innovationskraft der Vielfalt in unseren Teams. Inspired by people – inspired by you? Wir freuen uns auf Sie!